I had a customer this morning who's computer wanted to log onto the internet as soon as XP started. It said "Here.exe" needed access to the internet. He agreed to let me wipe it and start over. I even deleted the partition. This afternoon he called me to say not only can he get on the internet via AOL again, but the whole machine is running much faster..... He was happy to know that he had one of the new, fancy viruses.... Not something old and common. I'm just confirming that What Robert recomends worked here. J. > wouldn't it be easier to wipe the computer and reload? Usually the machine Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.