You did not say if you had done sfc /scannow or possibly chkdsk /r to determine if there is a Hard drive error. Cy On Thu, Nov 4, 2010 at 8:34 PM, Ellen M <ejmay@xxxxxxxxx> wrote: > I have a Compaq laptop since Jan 2008. Presario F756NR. 1.90 gigahertz AMD > Turion 64 X2 > 160.04 Gigabytes Usable Hard Drive Capacity (Belarc says my drive's SMART > status is healthy) > I'm thinking my HDD is dying on me. > > > problem #1) > on startup I get a dialog box: pcts Tray.exe - Unable to Locate Component > the message inside is: This application has failed to start because > rtl100.bpl was not found. Re-installing the application may fix this > problem. > problem #2) > I open IE & get a browser defender toolbar dialog box: Browser Defender > critical error. some functionality may be unavailable. restart IE if you > keep getting this error. > > > Problem#3) > I can't always recover from a sleep/hibernate status. I have to turn it off > & restart - sometimes twice. then it runs fine (after the startup errors) > > > Could it be because I have been moving the computer around bit lately? - > taking it to friends' houses. I always use portable surge protection. > > Cheers, > Ellen M. > >