[pchelpers] Re: Hard-drive hiccup
- From: John Durham <john.modec@xxxxxxxxxx>
- To: pchelpers@xxxxxxxxxxxxx
- Date: Wed, 21 Jun 2006 07:15:32 +1200
The logic may be suspect here. Have you considered running spinrite?
PcCowboy wrote:
> My wife has a WD 320 gig drive that she uses as a storage drive. It is
> only a year old.
> For the past 2 weeks she has been finding her computer locked down.
> Yesterday when she rebooted, that drive was no longer showing in XP.
> It wasn't even showing up in the bios anymore.
>
> I took it out and hooked it in my computer. My computer sees it.
> I ran the WD diagnostic for Dos and got the error code 0007.
> That is something to do with the SMART.
>
> I then ran the WD Diag. for Windows. The drive appears with a green
> arrow for pass
> under the SMART tab. But when I run a quick test I get the message that
> " the
> quick test could not complete. Status code-07"
> What caused this strange problem? Should we trust this drive?
> How can I return it for a RMA without any errors codes to report?
>
> Pc
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