[pchelpers] Hard-drive hiccup
- From: PcCowboy <saddle@xxxxxxxxxxxxxxxxxxx>
- To: pchelpers@xxxxxxxxxxxxx
- Date: Tue, 20 Jun 2006 08:13:46 -0500
My wife has a WD 320 gig drive that she uses as a storage drive. It is
only a year old.
For the past 2 weeks she has been finding her computer locked down.
Yesterday when she rebooted, that drive was no longer showing in XP.
It wasn't even showing up in the bios anymore.
I took it out and hooked it in my computer. My computer sees it.
I ran the WD diagnostic for Dos and got the error code 0007.
That is something to do with the SMART.
I then ran the WD Diag. for Windows. The drive appears with a green
arrow for pass
under the SMART tab. But when I run a quick test I get the message that
" the
quick test could not complete. Status code-07"
I cut all her data (119 gigs) to my drive and ran the tests again. Now
everything
passes. There are no error codes. There was one folder that would not
delete.
It kept saying it couldn't delete it cause somebody was using it.
Right now I'm writing 0s to the drive and will replace her data and
check it again.
What caused this strange problem? Should we trust this drive?
How can I return it for a RMA without any errors codes to report?
Pc
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