Depends a lot on the specific release in question. My experience has been that support generally is good so long as the major release is under support. If the TAR identifies a bug that's fixed in a later patchset, however, requesting backports can be a challenge. That rarely is a hill I want to die on, and I find that staying with the more recent patchsets (perhaps not every single one but every 3rd patchset depending on community feedback) is the path of least resistance. -----Original Message----- From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of BP Sent: Wednesday, October 19, 2005 12:44 PM To: Oracle-L Subject: Re: Vendors supporting patch levels Thanks everyone. I've haven't opened any TAR's yet but can anyone tell me how Oracle Support reacts when reqeusting help with an unpatched server? Brian -- //www.freelists.org/webpage/oracle-l -- //www.freelists.org/webpage/oracle-l