Re: Vendors supporting patch levels
- From: Paul Drake <bdbafh@xxxxxxxxx>
- To: brian.peasey@xxxxxxxxx
- Date: Wed, 19 Oct 2005 13:40:17 -0400
On 10/19/05, BP <brian.peasey@xxxxxxxxx> wrote:
> Thanks everyone.
>
> I've haven't opened any TAR's yet but can anyone tell me how Oracle
> Support reacts when reqeusting help with an unpatched server?
>
> Brian
Brian,
There is a section in the form where you open an iTAR where it asks
you to explain why the latest patchset has not yet been applied. By
that, I do not believe that they mean the latest one-off patch - I
believe that they mean the latest full patchset that is
regression-tested. The one-off patches used to have boilerplate text
of ~ "you must have located this via a specific bug" or something to
that effect.
If you're still running a base release at this point, you're going to get grief.
Paul
--
//www.freelists.org/webpage/oracle-l
Other related posts:
