RE: Server failures

  • From: M Rafiq <rafiq9857@xxxxxxxxxxx>
  • To: <david.barbour1@xxxxxxxxx>, <chris.taylor@xxxxxxxxxxxxxxx>
  • Date: Tue, 30 Sep 2008 14:32:40 -0400

David,
 
I follow the same approach for all Windows databases (around 40)  under my 
support. By this way we know much more about database server then the SA of 
those servers. So may times we have to bring into their knowledge possible 
issue which may impact database performance. 
 
Regards
Rafiq
 
 
 



Date: Tue, 30 Sep 2008 13:11:11 -0400From: david.barbour1@xxxxxxxxxxx: 
Chris.Taylor@xxxxxxxxxxxxxxxxxxxxxx: Re: Server failuresCC: 
oracle-l@xxxxxxxxxxxxx
Actually, although it's probably somewhat of a pain in the butt particularly if 
you've got other things happening, asking you to figure out what caused the 
crash is probably a compliment.  We're set up similar to the organization 
outlined by Don in his reply.  Actually, Oracle isn't paying my mortgage, all 
the applications the users are really happy with that are running on the 
database management has chosen for reliability and stability are.  To keep the 
users and management happy, I have to know a lot about the application.  To 
keep my database functioning properly, I have to know a lot about the OS and 
hardware.  Lots of times, the server folks don't know what happened and the 
application folks don't know what happened.  As DBAs we're in a somewhat unique 
position to see all sides of the issues and many times point out salient things 
others may have missed.
On Tue, Sep 30, 2008 at 9:51 AM, Taylor, Chris David 
<Chris.Taylor@xxxxxxxxxxxxxxx> wrote:


Perhaps I should clarify.  I did take a look through the logs and pointed them 
to the event viewer items reporting the POST errors and the restart time along 
with the event ids. (Windows Server 2003)
 
So I didn't mean to imply that I didn't look through the logs at all.  Now I'm 
being asked to diagnose the problem it seems.

 
 
 
Chris Taylor
Sr. Oracle DBA
Ingram Barge Company
Nashville, TN 37205
Office: 615-517-3355
Cell: 615-354-4799
Email: chris.taylor@xxxxxxxxxxxxxxx
 


From: Mercadante, Thomas F (LABOR) [mailto:Thomas.Mercadante@xxxxxxxxxxxxxxxxx] 
Sent: Tuesday, September 30, 2008 8:34 AMTo: Taylor, Chris David; 
ORACLE-LSubject: RE: Server failures





Chris,
 
Why would you not want to take a cursory look around?  It could be as simple as 
looking at the alert logs and saying "Oracle did not report any problems" and 
then kick it up to the SA's.  I know I would do it.
Tom
 




From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On 
Behalf Of Taylor, Chris DavidSent: Tuesday, September 30, 2008 9:19 AMTo: 
ORACLE-LSubject: Server failures
 

So how many of you are responsible for examining your database servers for 
hardware/software faults when it crashes?  Not the database, but the actual 
machine?

 

We recently had a server crash that reported problems when it came back up.  It 
has also saved a dumpfile to be examined and it reported problems during the 
POST routine.

 

Now I get this email from my DBA manager: (paraphrased)

 

"Chris,

 

John [pc/lan mgr] requested that we try to put our finger on what caused 
MachineA to failover on Saturday.  I looked through the logs extensively today 
[uh huh] and couldn't find anything - can you look around too and see if you 
find anything?"

 

-Bob"

 

(Obviously names changed)

 

Maybe I'm just in a bad mood this morning....grrrr

 

 

 
Chris Taylor
Sr. Oracle DBA
Ingram Barge Company
Nashville, TN 37205
Office: 615-517-3355
Cell: 615-354-4799
Email: chris.taylor@xxxxxxxxxxxxxxx

 
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