RE: Server failures

  • From: "Taylor, Chris David" <Chris.Taylor@xxxxxxxxxxxxxxx>
  • To: "David Barbour" <david.barbour1@xxxxxxxxx>
  • Date: Tue, 30 Sep 2008 12:14:45 -0500

"particularly if you've got other things happening"
 
Perhaps that is the key as I find myself busier than I have been in a
while (both inside and outside of work)....hadn't really considered that
side of it.
 
Chris Taylor
Sr. Oracle DBA
Ingram Barge Company
Nashville, TN 37205
Office: 615-517-3355
Cell: 615-354-4799
Email: chris.taylor@xxxxxxxxxxxxxxx
 

________________________________

From: David Barbour [mailto:david.barbour1@xxxxxxxxx] 
Sent: Tuesday, September 30, 2008 12:11 PM
To: Taylor, Chris David
Cc: ORACLE-L
Subject: Re: Server failures


Actually, although it's probably somewhat of a pain in the butt
particularly if you've got other things happening, asking you to figure
out what caused the crash is probably a compliment.  

We're set up similar to the organization outlined by Don in his reply.
Actually, Oracle isn't paying my mortgage, all the applications the
users are really happy with that are running on the database management
has chosen for reliability and stability are.  To keep the users and
management happy, I have to know a lot about the application.  To keep
my database functioning properly, I have to know a lot about the OS and
hardware.  Lots of times, the server folks don't know what happened and
the application folks don't know what happened.  As DBAs we're in a
somewhat unique position to see all sides of the issues and many times
point out salient things others may have missed.


On Tue, Sep 30, 2008 at 9:51 AM, Taylor, Chris David
<Chris.Taylor@xxxxxxxxxxxxxxx> wrote:


        Perhaps I should clarify.  I did take a look through the logs
and pointed them to the event viewer items reporting the POST errors and
the restart time along with the event ids. (Windows Server 2003)
         
        So I didn't mean to imply that I didn't look through the logs at
all.  Now I'm being asked to diagnose the problem it seems.
         
         
         
        Chris Taylor
        Sr. Oracle DBA
        Ingram Barge Company
        Nashville, TN 37205
        Office: 615-517-3355
        Cell: 615-354-4799
        Email: chris.taylor@xxxxxxxxxxxxxxx
         

________________________________

        From: Mercadante, Thomas F (LABOR)
[mailto:Thomas.Mercadante@xxxxxxxxxxxxxxxxx] 
        Sent: Tuesday, September 30, 2008 8:34 AM
        To: Taylor, Chris David; ORACLE-L
        Subject: RE: Server failures
        
        

        Chris,

         

        Why would you not want to take a cursory look around?  It could
be as simple as looking at the alert logs and saying "Oracle did not
report any problems" and then kick it up to the SA's.  I know I would do
it.

        
        Tom

         

        
________________________________


        From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Taylor, Chris David
        Sent: Tuesday, September 30, 2008 9:19 AM
        To: ORACLE-L
        Subject: Server failures

         

        So how many of you are responsible for examining your database
servers for hardware/software faults when it crashes?  Not the database,
but the actual machine?

         

        We recently had a server crash that reported problems when it
came back up.  It has also saved a dumpfile to be examined and it
reported problems during the POST routine.

         

        Now I get this email from my DBA manager: (paraphrased)

         

        "Chris,

         

        John [pc/lan mgr] requested that we try to put our finger on
what caused MachineA to failover on Saturday.  I looked through the logs
extensively today [uh huh] and couldn't find anything - can you look
around too and see if you find anything?"

         

        -Bob"

         

        (Obviously names changed)

         

        Maybe I'm just in a bad mood this morning....grrrr

         

         

         

        Chris Taylor

        Sr. Oracle DBA

        Ingram Barge Company

        Nashville, TN 37205

        Office: 615-517-3355

        Cell: 615-354-4799

        Email: chris.taylor@xxxxxxxxxxxxxxx

         


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