We are in the middle of setting up OEM 12c. I setup a separate Incident Rule set for the production group and critical alerts. I am thinking about setting up a different OEM user whose email is the texting addresses of the DBA team. We do not carry a pager but we have corporate Blackberrys. So I am trying to determine how we would rotate who receives the page dependent on who is on call. So I am wondering what other sites do? Any pointers? Links? Ideas? TIA. Chris