Re: Hello some idea to include a contract clause to protect against virtual machines
- From: Andrew Kerber <andrew.kerber@xxxxxxxxx>
- To: "tim@xxxxxxxxx" <tim@xxxxxxxxx>
- Date: Mon, 24 Nov 2014 11:20:22 -0600
I agree with Tim in this. Also, I have done quite a bit if Oracle on VMware
without issue. There is almost surely a configuration or corruption problem on
the VM causing your problem. If you cannot diagnose it yourself, you might
track down an expert in that area before involving Oracle. I can point you to
a firm good in this area if you want to email me off list.
Sent from my iPhone
> On Nov 24, 2014, at 10:44 AM, Tim Gorman <tim@xxxxxxxxx> wrote:
>
> Paul,
>
> Not sure what recent interpretations you've seen, but to my knowledge the
> issue has been left in a gray area by Oracle, perhaps deliberately?
>
> As a result, VMware is advising their Oracle customers on how to navigate
> through that legal gray zone, with the basic idea that customers should
> virtualize but track/audit to prove that they did not implement
> virtualization contrary to the *intent* of Oracle licensing policies.
>
> As far as Oracle's well-known threat to "withhold support for installations
> on VMware" (also addressed in the article), we have had several discussions
> about this here on the ORACLE-L list, including an informal poll asking if
> anyone has ever experienced this withholding of support. As I recall, nobody
> could substantiate this ever happening, so it might be considered a very slim
> (to non-existent) possibility.
>
> Hope this helps...
>
> -Tim
>
>
>
>> On 11/24/14 9:10, Paul Drake wrote:
>> I would have thought that recent interpretations of licensing the Oracle
>> database server software in a virtualized environment (namely VMware vCenter
>> 5.x) would have extinguished this as a possibility.
>>
>>> On Nov 24, 2014 8:48 AM, "Juan Carlos Reyes Pacheco" <jcdrpllist@xxxxxxxxx>
>>> wrote:
>>> Hello, please
>>> does anybody includes in the contract something against the use of virtual
>>> machines to install Oracle.
>>> One of our customer has a virtual machine that degrades the performance,
>>> and is necessary to restart the server periodically.
>>> They expect we solve something we can't solve, because the problem is in
>>> the virtual machine, other customer with the same software doesn't have
>>> that problem.
>>>
>>> I was asking myself if there is a "standard" clause in the contracts for
>>> the customer to free from problem related to virtual machines.
>>> In example I read there is no support from oracle for vmware machines, if
>>> you have a bug you have to demostrate this same bug happens in a physical
>>> installation too.
>>>
>>> Thank you :)
>>>
>>>
>
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