Fuad Arshad wrote,on my timestamp of 14/08/2008 9:27 PM:
It seems that oracle support is assuming the same thing in terms of AWR . i recently upgraded a database to 10.2 and had soem performance issues . the first tihng that support asked was for 2 AWR reports rather than the standard RDA request.
I'll give it a couple of years and you won't find a single support person who even knows how to start the db via command line, let alone do anything else without a clickety-click interface... -- Cheers Nuno Souto in sunny Sydney, Australia dbvision@xxxxxxxxxxxx -- http://www.freelists.org/webpage/oracle-l