Yury,
You are correct, I did not read the requirements properly.
Thx
> Date: Wed, 22 Jul 2009 12:19:27 +1000
> Subject: Re: Oracle 11i Email Issue
> From: j.velikanovs@xxxxxxxxx
> To: ora-apps-dba@xxxxxxxxxxxxx
>
> Dear Shyam,
>
> I think that Priyank didn't ask the simple question that you answered.
> Take a look once again:
> >> Is there a way to change the "From Email ID", depending on the
product it is originating from?
>
> From my understanding Priyank asking if there is a way to change EBS
> email id (reply to email address) depending on what module the
> notification is sent from.
> Something that he trying to archive doesn't make sense to me any way :)
> Priyank we need an additional clarification from your side i think:
>
> The purpose of "reply to email address" in EBS is to have possibility
> to implement INBOUND Notification processing.
> Notification Mailer could be configured to connect to Exchange server
> via IMAP and process responses.
> If you would have two "reply to" email addresses EBS wouldn't be able
> to process email from both account.
>
> If you don't want to use INBOUND email EBS processing then you do not
> configure it and set "reply to" email address to any existing (if you
> wish users to avoid receiving delivery failures) on non existing email
> address.
>
> Priyank please explain your business requirements in order to assist
> you in better way.
>
> >> The second issue is when a customer wishes to reply to an oracle
notification (ideally they should not)
> If you do not want Users to reply call you "reply to" email address
> accordingly. Like:
> please-do-not-reply@company-domain in addition you can out appropriate
> description in Exchange server.
>
> It looks like we are missing some bits of business requirements.
>
> I hope Priyank will come back to us with the answers,
>
> Yury
>
> On Wed, Jul 22, 2009 at 12:26 AM, Shyam Kumar<shyam4558@xxxxxxxxxxx>
wrote:
> > For First Issue
> > Open the XML and change the email ID to what ever you want and run
> > AUTOCONFIG
> >
> > TAGS are
> > <username
oa_var="s_javamailer_reply_to">mail@xxxxxxxxxx</username>
> > <sysadminmail oa_var="s_sysadmin_mail"
> > osd="unix">mail@xxxxxxxxxx</sysadminmail>
> > <ohs_serveradmin
> > oa_var="s_ohs_serveradmin">mail@xxxxxxxxxx</ohs_serveradmin>
> >
> >
> > Let us know if it worked properly.
> >
> >
> > Goodluck
> >
> >
> >
> > ________________________________
> > From: mail2priyank@xxxxxxxxx
> > Date: Tue, 21 Jul 2009 11:13:01 +0100
> > Subject: Oracle 11i Email Issue
> > To: ora-apps-dba@xxxxxxxxxxxxx
> >
> > Hi Guys,
> > I have 2 issues surrounding Workflow and Emails in 11i:
> > First
> > I have this strange problem wherein our Email notifications are
somehow
> > landing in junk folders of customers' email accounts.
> > They are blaming it on the strange Oracle email id
> > (<apps_user>@company-domain), that we have setup on Oracle
Workflow and
> > exchange server.
> > The sales team want an email id that would look like
> > salesforce@company-domain, so that it doesn't look like a junk
mail, but the
> > problem is that the same email cannot be used in Purchasing and Order
> > management.
> > Is there a way to change the "From Email ID", depending on the
product it is
> > originating from? I don't think changing all the workflows is a
good idea
> > (lots of effort).
> >
> > Second
> > The second issue is when a customer wishes to reply to an oracle
> > notification (ideally they should not), it will come to the Oracle's
> > exchange account, so I have put in place an auto-forward rule on
exchange to
> > forward such emails to a mailing list for the sister company that
is using
> > Oracle. The problem is that our main company is going live soon
and we can't
> > use this setup anymore as its difficult to filter these replies
and forward
> > to respective companies.
> > I reckon this could be a common issues with most implementations?
Any ideas
> > are welcome.
> > Cheers,
> > Priyank.
> >
> >
> >
> > ________________________________
> > With Windows Live, you can organize, edit, and share your photos.
>
>
>
> --
> Jurijs
> +371 29268222 (+2 GMT)
> ============================================
> http://otn.oracle.com/ocm/jvelikanovs.html
>
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