Re: Oracle 11i Email Issue
- From: Jurijs Velikanovs <j.velikanovs@xxxxxxxxx>
- To: ora-apps-dba@xxxxxxxxxxxxx
- Date: Wed, 22 Jul 2009 12:19:27 +1000
Dear Shyam,
I think that Priyank didn't ask the simple question that you answered.
Take a look once again:
>> Is there a way to change the "From Email ID", depending on the product it is
>> originating from?
From my understanding Priyank asking if there is a way to change EBS
email id (reply to email address) depending on what module the
notification is sent from.
Something that he trying to archive doesn't make sense to me any way :)
Priyank we need an additional clarification from your side i think:
The purpose of "reply to email address" in EBS is to have possibility
to implement INBOUND Notification processing.
Notification Mailer could be configured to connect to Exchange server
via IMAP and process responses.
If you would have two "reply to" email addresses EBS wouldn't be able
to process email from both account.
If you don't want to use INBOUND email EBS processing then you do not
configure it and set "reply to" email address to any existing (if you
wish users to avoid receiving delivery failures) on non existing email
address.
Priyank please explain your business requirements in order to assist
you in better way.
>> The second issue is when a customer wishes to reply to an oracle
>> notification (ideally they should not)
If you do not want Users to reply call you "reply to" email address
accordingly. Like:
please-do-not-reply@company-domain in addition you can out appropriate
description in Exchange server.
It looks like we are missing some bits of business requirements.
I hope Priyank will come back to us with the answers,
Yury
On Wed, Jul 22, 2009 at 12:26 AM, Shyam Kumar<shyam4558@xxxxxxxxxxx> wrote:
> For First Issue
> Open the XML and change the email ID to what ever you want and run
> AUTOCONFIG
>
> TAGS are
> <username oa_var="s_javamailer_reply_to">mail@xxxxxxxxxx</username>
> <sysadminmail oa_var="s_sysadmin_mail"
> osd="unix">mail@xxxxxxxxxx</sysadminmail>
> <ohs_serveradmin
> oa_var="s_ohs_serveradmin">mail@xxxxxxxxxx</ohs_serveradmin>
>
>
> Let us know if it worked properly.
>
>
> Goodluck
>
>
>
> ________________________________
> From: mail2priyank@xxxxxxxxx
> Date: Tue, 21 Jul 2009 11:13:01 +0100
> Subject: Oracle 11i Email Issue
> To: ora-apps-dba@xxxxxxxxxxxxx
>
> Hi Guys,
> I have 2 issues surrounding Workflow and Emails in 11i:
> First
> I have this strange problem wherein our Email notifications are somehow
> landing in junk folders of customers' email accounts.
> They are blaming it on the strange Oracle email id
> (<apps_user>@company-domain), that we have setup on Oracle Workflow and
> exchange server.
> The sales team want an email id that would look like
> salesforce@company-domain, so that it doesn't look like a junk mail, but the
> problem is that the same email cannot be used in Purchasing and Order
> management.
> Is there a way to change the "From Email ID", depending on the product it is
> originating from? I don't think changing all the workflows is a good idea
> (lots of effort).
>
> Second
> The second issue is when a customer wishes to reply to an oracle
> notification (ideally they should not), it will come to the Oracle's
> exchange account, so I have put in place an auto-forward rule on exchange to
> forward such emails to a mailing list for the sister company that is using
> Oracle. The problem is that our main company is going live soon and we can't
> use this setup anymore as its difficult to filter these replies and forward
> to respective companies.
> I reckon this could be a common issues with most implementations? Any ideas
> are welcome.
> Cheers,
> Priyank.
>
>
>
> ________________________________
> With Windows Live, you can organize, edit, and share your photos.
--
Jurijs
+371 29268222 (+2 GMT)
============================================
http://otn.oracle.com/ocm/jvelikanovs.html
Other related posts:
