RE: Oracle 11i Email Issue
- From: Shyam Kumar <shyam4558@xxxxxxxxxxx>
- To: ora-apps dba <ora-apps-dba@xxxxxxxxxxxxx>
- Date: Tue, 21 Jul 2009 14:26:15 +0000
For First Issue
Open the XML and change the email ID to what ever you want and run AUTOCONFIG
TAGS are
<username oa_var="s_javamailer_reply_to">mail@xxxxxxxxxx</username>
<sysadminmail oa_var="s_sysadmin_mail"
osd="unix">mail@xxxxxxxxxx</sysadminmail>
<ohs_serveradmin
oa_var="s_ohs_serveradmin">mail@xxxxxxxxxx</ohs_serveradmin>
Let us know if it worked properly.
Goodluck
From: mail2priyank@xxxxxxxxx
Date: Tue, 21 Jul 2009 11:13:01 +0100
Subject: Oracle 11i Email Issue
To: ora-apps-dba@xxxxxxxxxxxxx
Hi Guys,
I have 2 issues surrounding Workflow and Emails in 11i:
First
I have this strange problem wherein our Email notifications are somehow landing
in junk folders of customers' email accounts.
They are blaming it on the strange Oracle email id
(<apps_user>@company-domain), that we have setup on Oracle Workflow and
exchange server.
The sales team want an email id that would look like salesforce@company-domain,
so that it doesn't look like a junk mail, but the problem is that the same
email cannot be used in Purchasing and Order management.
Is there a way to change the "From Email ID", depending on the product it is
originating from? I don't think changing all the workflows is a good idea (lots
of effort).
Second
The second issue is when a customer wishes to reply to an oracle notification
(ideally they should not), it will come to the Oracle's exchange account, so I
have put in place an auto-forward rule on exchange to forward such emails to a
mailing list for the sister company that is using Oracle. The problem is that
our main company is going live soon and we can't use this setup anymore as its
difficult to filter these replies and forward to respective companies.
I reckon this could be a common issues with most implementations? Any ideas are
welcome.
Cheers,
Priyank.
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