[optimal] Re: Cirrus HD OCT Review Software
- From: Keri Kilgo <kkilgophotography@xxxxxxxxx>
- To: optimal@xxxxxxxxxxxxx
- Date: Mon, 20 May 2013 14:54:04 -0700
Hi Mike,
Thanks again for your help, is there a specific Tech you would recommend I
contact? I've talked to a few Techs and so far they've just suggested that
I upgrade the review software. The v. 6.0.2 software can load data from v.
6.5 and that all the improvements in v. 6.5 are acquisition improvements
and do not affect analysis. Our reading center was informed directly that
we did not need v. 6.5. I just need to talk to some one that might know
how to save this one file that has an issue. All the other scans analyze
fine, unfortunately it's this one scan that important.
Thanks,
Keri Kilgo
Imaging Specialist
Doheny Image Reading Center
Doheny Eye Institute
1450 San Pablo Street, Los Angeles, California 90033
Desk: (323) 442-6594
On Fri, May 17, 2013 at 3:43 PM, Keri Kilgo <kkilgophotography@xxxxxxxxx>wrote:
> Thank you Mike!
>
>
> On Fri, May 17, 2013 at 3:29 PM, Michael Turano <turano@xxxxxxxxx> wrote:
>
>> I have no heard of this. The fact it happened only with one file is odd.
>> I will look into who I can put you in touch with at Zeiss to assist when I
>> return to the office Monday.
>>
>> Mike
>>
>> Sent from my iPad
>>
>> On May 17, 2013, at 5:58 PM, Keri Kilgo <kkilgophotography@xxxxxxxxx>
>> wrote:
>>
>> Hi Michael,
>>
>> Great question, yes, but we were assured from the Zeiss developers
>> (written confirmation and sample export files) that we could important
>> scans from 6.5.x.x. into our 6.0.2 Review Software. This was the only file
>> we have had any issues with, in fact this patient had multiple macular cube
>> scans for each eye and only one file is not "Unable to analyze...." with
>> the Advanced RPE Analy sis.
>>
>> That information of the incompatibility is also what you hear from some
>> Techs. That was the first response I received when I contacted them for
>> support.
>>
>> Have you run across an error like this in the review software?
>>
>> Thanks again for your time!
>>
>>
>> Thanks,
>> Keri Kilgo
>> Imaging Specialist
>> Doheny Image Reading Center
>> Doheny Eye Institute
>> 1450 San Pablo Street, Los Angeles, California 90033
>> Desk: (323) 442-6594
>>
>>
>> On Fri, May 17, 2013 at 2:03 PM, Michael Turano <turano@xxxxxxxxx> wrote:
>>
>>> Did u recently upgrade the OCT software but not upgrade the review
>>> software. They have to e the same version of software.
>>>
>>> Mike
>>>
>>> Michael R. Turano, Jr., CRA, OCT-C
>>>
>>> Imaging Specialist
>>>
>>> C 917.826.9506
>>> F 917.591.1841
>>>
>>> turano@xxxxxxxxx
>>>
>>> Sent from my iPhone
>>>
>>> On May 17, 2013, at 4:43 PM, Keri Kilgo <kkilgophotography@xxxxxxxxx>
>>> wrote:
>>>
>>> Hi All,
>>>
>>> I was wondering if anyone is experiencing errors in the Cirrus HD OCT
>>> Review Software? An error is occurring after I select a Macular Cube
>>> 518x128 and select Advanced RPE Analysis. The software begins to process
>>> then a message "Unable to analyze selected scan...." pops up. If anyone
>>> else has run across this error or has some insight, please let me know.
>>>
>>> I can provide additional details and a screen cap of the error if you're
>>> interested.
>>>
>>> Thanks,
>>>
>>> Keri Kilgo
>>> Imaging Specialist
>>> Doheny Image Reading Center
>>> Doheny Eye Institute
>>> 1450 San Pablo Street, Los Angeles, California 90033
>>> Desk: (323) 442-6594
>>>
>>>
>>
>
Other related posts:
