[optimal] Re: Cirrus HD OCT Review Software
- From: Keri Kilgo <kkilgophotography@xxxxxxxxx>
- To: optimal@xxxxxxxxxxxxx
- Date: Fri, 17 May 2013 15:43:41 -0700
Thank you Mike!
On Fri, May 17, 2013 at 3:29 PM, Michael Turano <turano@xxxxxxxxx> wrote:
> I have no heard of this. The fact it happened only with one file is odd. I
> will look into who I can put you in touch with at Zeiss to assist when I
> return to the office Monday.
>
> Mike
>
> Sent from my iPad
>
> On May 17, 2013, at 5:58 PM, Keri Kilgo <kkilgophotography@xxxxxxxxx>
> wrote:
>
> Hi Michael,
>
> Great question, yes, but we were assured from the Zeiss developers
> (written confirmation and sample export files) that we could important
> scans from 6.5.x.x. into our 6.0.2 Review Software. This was the only file
> we have had any issues with, in fact this patient had multiple macular cube
> scans for each eye and only one file is not "Unable to analyze...." with
> the Advanced RPE Analy sis.
>
> That information of the incompatibility is also what you hear from some
> Techs. That was the first response I received when I contacted them for
> support.
>
> Have you run across an error like this in the review software?
>
> Thanks again for your time!
>
>
> Thanks,
> Keri Kilgo
> Imaging Specialist
> Doheny Image Reading Center
> Doheny Eye Institute
> 1450 San Pablo Street, Los Angeles, California 90033
> Desk: (323) 442-6594
>
>
> On Fri, May 17, 2013 at 2:03 PM, Michael Turano <turano@xxxxxxxxx> wrote:
>
>> Did u recently upgrade the OCT software but not upgrade the review
>> software. They have to e the same version of software.
>>
>> Mike
>>
>> Michael R. Turano, Jr., CRA, OCT-C
>>
>> Imaging Specialist
>>
>> C 917.826.9506
>> F 917.591.1841
>>
>> turano@xxxxxxxxx
>>
>> Sent from my iPhone
>>
>> On May 17, 2013, at 4:43 PM, Keri Kilgo <kkilgophotography@xxxxxxxxx>
>> wrote:
>>
>> Hi All,
>>
>> I was wondering if anyone is experiencing errors in the Cirrus HD OCT
>> Review Software? An error is occurring after I select a Macular Cube
>> 518x128 and select Advanced RPE Analysis. The software begins to process
>> then a message "Unable to analyze selected scan...." pops up. If anyone
>> else has run across this error or has some insight, please let me know.
>>
>> I can provide additional details and a screen cap of the error if you're
>> interested.
>>
>> Thanks,
>>
>> Keri Kilgo
>> Imaging Specialist
>> Doheny Image Reading Center
>> Doheny Eye Institute
>> 1450 San Pablo Street, Los Angeles, California 90033
>> Desk: (323) 442-6594
>>
>>
>
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