On 16-Dec-09, at 7:41 PM, Doug Bale wrote: > The volume control for apparently every song on my wife's iPod shows > a lock icon. In some cases this limits the volume almost to > inaudibility. We think this is a recent development; at least > neither of us has noticed it before if it existed previously. If the > lock did appear suddenly for some reason, is there a way to get rid > of it just as suddenly? The iTunes Help file is no help at all. Did parental controls somehow get turned on? I believe there are volume controls there --- Manage your account options at //www.freelists.org/list/muglo