[mso] strange Office Assistant error in Office XP
- From: "Elise Miller" <emiller@xxxxxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 23 Aug 2006 09:38:02 -0400
I have a client who has been using Office XP without any trouble for
months (years even). Yesterday she started to experience a weird
problem. She had been in Outlook all day, reading and writing messages
as usual, and she opened up an email and wanted to forward it to
someone. When she clicked on "Forward," she says she saw a shadowy box
for the Office Assistant (our friend the paper clip), and then it
disappeared and Outlook froze. When she restarted Outlook, she got this
message:
"There are no Office Assistant character files present on the system.
Please run Setup in Maintenance mode and install at least one
character."
This behavior continues today, and it is happening in all the Office
applications. She has restarted Outlook and Word a number of times, and
has also restarted the machine, but the behavior continues. Has anyone
seen this before, and can you suggest a fix?
Thanks,
Elise
*************************************************************
You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or
MicrosoftOffice@xxxxxxxxxxxxxxxx
To send mail to the group, simply address it to mso@xxxxxxxxxxxxx
To Unsubscribe from this group, visit the group's homepage and use the dropdown
menu at the top. This will allow you to unsubscribe your email address or
change your email settings to digest or vacation (no mail).
//www.freelists.org/webpage/mso
To be able to use the files section for sharing files with the group, send a
request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with
instructions. Once you are a member of the files group, you can go here to
upload/download files:
http://www.smartgroups.com/vault/msofiles
If you are using Outlook and you see a lot of unnecessary code in your email
messages, read these instructions that explain why and how to fix it:
http://personal-computer-tutor.com/abc3/v28/greg28.htm
*************************************************************
Other related posts:
