[mso] Re: Word won't open

I think this article explain why the window installer appear
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;290740
To resolve it, I reckon try to repair and see if it help but of course,
you can see why the window installer generate an error by looking at the
logfile.




=20
Best and regards,
Thomas Nathan Chan

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of b b
Sent: Tuesday, April 01, 2003 5:29 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Word won't open




I am hoping someone can help me out with the following problem:

I can not open any of my Microsoft Office products,including; Word,
Excel,=20
and Publisher. When I try to open them I receive the following message:=20
"Windows installer failed to install the program associated with this
file.=20
Contact your system adminstrator."

The programs were working fine until I uninstalled the virtual bouncer=20
application, (I do not know how that got installed on my computer) and=20
restarted my computer.

This is the second time this has happened. The first time I installed=20
OfficeXP. I was using Office2000. Those files are still on my computer.

I tried deleting the normal.dot file, but that did not help. I can open
Word=20
when I run the 'winword.exe /a' but then I get a dialog box saying,=20
'Microsoft Word has not been installed for the current user. Please run=20
setup to install the application.'

I can reinstall OfficeXP, but I want to find out why this is happening
so it=20
doesn't happen again.

Thanks.

Beth



_________________________________________________________________
Add photos to your messages with MSN 8. Get 2 months FREE*. =20
http://join.msn.com/?page=3Dfeatures/featuredemail

*************************************************************
You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx
or MicrosoftOffice@xxxxxxxxxxxxxxxx

To send mail to the group, simply address it to mso@xxxxxxxxxxxxx

To Unsubscribe from this group, send an email to=20
mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the
quotes) in the subject line.

Or, visit the group's homepage and use the dropdown menu.  This will
also allow you to change your email settings to digest or vacation (no
mail).
http://www.freelists.org/webpage/mso

To be able to use the files section for sharing files with the group,
send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an
invitation with instructions.  Once you are a member of the files group,
you can go here to upload/download files:
http://www.smartgroups.com/vault/msofiles
*************************************************************

*************************************************************
You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or 
MicrosoftOffice@xxxxxxxxxxxxxxxx

To send mail to the group, simply address it to mso@xxxxxxxxxxxxx

To Unsubscribe from this group, send an email to 
mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in 
the subject line.

Or, visit the group's homepage and use the dropdown menu.  This will also allow 
you to change your email settings to digest or vacation (no mail).
http://www.freelists.org/webpage/mso

To be able to use the files section for sharing files with the group, send a 
request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with 
instructions.  Once you are a member of the files group, you can go here to 
upload/download files:
http://www.smartgroups.com/vault/msofiles
*************************************************************

Other related posts: