[mso] Re: Outlook won't open attachments

  • From: "Greg Chapman" <greg@xxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Mon, 30 Dec 2002 19:30:46 -0600

Outlook XP has a feature that first appeared in Outlook 2000 as a
Security Enhancement. In the 2000 version, you had little to no control
unless you were the administrator of the Exchange system Outlook was
attaching to...and that was the catch; the only way to control it was
through a form served from Exchange. Standalone users were SOL. That
*feature* caused Outlook to block access to attachments in an effort to
stop it from having its name changed to Microsoft Virus Engine 2000.

In the XP version (or if you apply Office 2000 SP3 to your Office 2000
clients), you can either manually control these settings by changing
some values in the registry (details at
http://www.slipstick.com/outlook/esecup/getexe.htm) or use Ken Slovak's
handy Outlook Add-In from
http://www.slovaktech.com/attachmentoptions.htm . I recommend the latter
if your user is not centrally administered so that he/she may control
which attachment types to block and which to allow access to. If you do
go and use this tool, it is a fair thing to offer Ken a donation for
fixing what MS should have done in the first place!<g>

Greg Chapman
http://www.mousetrax.com 
"Counting in binary is as easy as 01, 10, 11!
With thinking this clear, is coding really a good idea?"


> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx 
> [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Ivan Dix
> Sent: Monday, December 30, 2002 6:42 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Outlook won't open attachments
> 
> 
> We have a new Dell computer running XP, both office and OS. When we 
> receive an email with an attachment, we get the message that 
> "access denied to the attachment" or something that sounds like that. 
> Sorry for being a little vague, but it's on someone's computer and 
> he's trying to explain this to me over the phone! 
> 
> He also has Norton Anti-virus, which came installed on the computer 
> from Dell.
> 
> I'm going there tomorrow morning and would really appreciate any 
> thoughts or ideas on things to look for!!!
> 
> I know, in the past, I have seen Norton prevent sending or receiving 
> email, but this message about access denied is new to me.
> 
> Thanks for any suggestions!!
> 
> Ivan
> Boys & Girls Clubs of Greater San Diego
> 
> 

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