[mso] Outlook won't open attachments

We have a new Dell computer running XP, both office and OS. When we 
receive an email with an attachment, we get the message that "access denied to 
the attachment" or something that sounds like that. 
Sorry for being a little vague, but it's on someone's computer and 
he's trying to explain this to me over the phone! 

He also has Norton Anti-virus, which came installed on the computer 
from Dell.

I'm going there tomorrow morning and would really appreciate any 
thoughts or ideas on things to look for!!!

I know, in the past, I have seen Norton prevent sending or receiving 
email, but this message about access denied is new to me.

Thanks for any suggestions!!

Ivan
Boys & Girls Clubs of Greater San Diego






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