Yeah, I know about the "in folder" column. She said she didn't have one! It is tough when the users report behavior that sounds impossible...... Anyway, we recreated the Unread Mail folder again but I was not clear on how to get it back into Favorite folders. Can you explain to me how to do that? Thanks, Elise >>>>>>>>>>>>>>>>>>>> Search folders have a column that says what folder the mail is really in. She can put the unread folder back into favorites and look. ......Peter ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************