[mso] Re: Outlook 2003 - Favorite Folders
- From: "Peter S . . ." <pstrisik@xxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 29 Nov 2006 14:40:48 -0900
Search folders have a column that says what folder the mail is really in.
She can put the unread folder back into favorites and look.
......Peter
> She is using Outlook 2003 and retrieving her mail from a
> remote POP3 server. Normal activity has been reported for a
> long time. The other day I got a frantic email from her
> telling me that a bunch of important emails had never shown
> up in her Inbox, but she saw them in the Unread Mail search
> folder. I tried to explain that the Unread Mail folder is a
> Search Folder, not a real folder, but she did not believe me,
> since she asserted that there were emails in Unread Mail that
> she never saw in her Inbox. I confirmed that she has no rules
> running, and there are no filters applied to the inbox. She
> keeps saying the mails were "diverted"
> to the Unread Mail folder, and I kept telling her that folder
> isn't a real folder, but the conversation kind of went in
> circles. She then removed the Unread Mail folder from her
> Favorite Folders, so it wouldn't be there, but now she's
> afraid the mails might end up in some other mysterious place
> other than her Inbox, and I really can't assure her that they
> won't. Does this sound totally loopy? (It does to me.) Any
> thoughts on what could be going on here?
>
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