Outlook 2000 has a maximum size of about 2.0 GB for a .pst file. If it is large than that, Outlook will quit responding. I suggest that your friend uses a utility to reduce the size of her pst file and then create a new pst file.=20 The utility is available from Microsoft ae this address: http://www.microsoft.com/downloads/details.aspx?FamilyID=3DB33B1DFF-6F50-= 4 11D-BBDF-82019DDA602E&displaylang=3Den This will delete enough of her pst to let Outlook work, but the data that is deleted is not recoverable.=20 Outlook 2003 has a limit of 33 TB (33,000 MB). If she upgrades to Outlook 2003 she will have to create a new pst using 2003 in order to take advantage of the larger size. Parker Renaud "Not all who wander are lost" =20 -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of selene Sent: Thursday, November 02, 2006 9:57 AM To: mso@xxxxxxxxxxxxx Subject: [mso] MS Outlook maxed out Hello all, A friend of mine who owns a very small business using one single mailbox (info@xxxxxx)has items totaling 2 Gig in her pst file. She can open Outlook, she can read her existing emails. She can't receive emails (they hang) and she can't delete any of the existing items. =20 What can she do to make room for her incoming mail since she can't delete any of the existing mail? =20 She is running WinXP and MS Outlook 2000 and her email is web based using a POP3 profile. Thanks for your help! Selene ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************