[mso] Re: Jagged underlines
- From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: mso@xxxxxxxxxxxxx
- Date: Fri, 06 Dec 2002 00:07:31 -0500
Hey Cindy. I don't want you going out and buying a new printer just cuz
of this. Why don't you wait and see if anyone else has any other ideas
first.
Let's try this first. Open up WordPad and type some underlined text and
print it. See if the underlined text is still jagged. I'm trying to
figure out if this is a Word problem or a printer problem. If the
underlines print jagged from WordPad, then it's probably a printer
problem. But that doesn't necessarily mean you need to buy a new
printer. You can try reinstalling the printer drivers first and that
might fix it. The easiest way to do that, is go to the Start button and
go to Settings>Printers. Then, in the printer box, find your printer,
click on it to select it (don't double click to open, just click once to
select), then hit the delete key on your keyboard. This is not deleting
your printer, it's just deleting the driver. Then reboot your computer,
Windows will detect that you have new hardware and ask if you want it
installed, say Yes. This will cause Windows to add the new driver. If
that doesn't fix the jagged lines, then I would go to HP's website and
search for the driver for your printer and download and install it.
Many times there are known issues with drivers and they are updated all
the time. And HP's have MANY issues with Word, so it's possible they
have updated your driver to fix this.
Also....I'm assuming you have plenty of ink in your printer? If the ink
is getting low, this could also cause lines to look jagged.
Keep us posted.
Linda
Publisher ~ ABC ~ All 'Bout Computers
Owner ~ Linda's Computer Stop
http://personal-computer-tutor.com
FREE MS Office eBook Tutorial
http://personal-computer-tutor.com/library.htm
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Cindy McCormack
Sent: Thursday, December 05, 2002 11:11 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Jagged underlines
Linda,
Thank you so much. I tried another font and it printed the same. I did
align the print cartridge and it still looks the same so it must be the
printer. Is there a particular brand you would recommend for a
professional look?
Cindy
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