[mso] Re: FW: Re: Outlook: Read receipts and Tracking
- From: "McDonald, Christine, Ms, DCAA" <Christine.McDonald@xxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Thu, 15 Sep 2005 10:45:01 -0500
Yes, open the read receipt. That was my experience on Office XP. I'm
assuming since you are on an intranet you are on an exchange server,
which is what I am on. I tried setting up a rule to mark the receipt as
read when it came in, but that didn't help either. I actually had to
open the read receipt to get it to process.
Christine McDonald, CPA
Technical Specialist
Information Technology Division (RSA-4)
Western Regional Office
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Graham Jones
Sent: Thursday, September 15, 2005 8:42 AM
To: 'mso@xxxxxxxxxxxxx'
Subject: [mso] FW: Re: Outlook: Read receipts and Tracking
Oh, sorry, I think I've found that (Outlook XP/2002) ..... in the Main
application window Tools\Options\E-mail options\Tracking Options
"Process on arrival" is checked?
However, when you say "the only way to process is to open it" do you
mean the Read receipt itself?
=20
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Graham Jones
Sent: 15 September 2005 16:38
To: 'mso@xxxxxxxxxxxxx'
Subject: [mso] Re: Outlook: Read receipts and Tracking
Christine
That sounds good, but please explain what you mean by a read receipt
being "processed" and where the option selection is?
Many thanks
Graham
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of McDonald, Christine, Ms, DCAA
Sent: 15 September 2005 16:32
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook: Read receipts and Tracking
I've messed with this and found that for the tracking to work, the read
receipt has to be processed. With Office XP, I found the only way to
actually process it was to open it, even though I set the option to
process read receipts upon receipt.=3D20
Under Office 2003, it seems to work better, the receipt seems to process
now with that option checked, it just doesn't process immediately, there
is a delay.
Also, if you've moved the original message to a pst folder, it can't
find it to add the tracking info.=3D20
Christine McDonald, CPA
Technical Specialist
Information Technology Division (RSA-4)
Western Regional Office
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Graham Jones
Sent: Thursday, September 15, 2005 2:44 AM
To: 'mso@xxxxxxxxxxxxx'
Subject: [mso] Outlook: Read receipts and Tracking
Can anyone tell me why, on my work Intranet, some Sent Items messages
have the Tracking Tab and some do not? The Option setting is that all
messages require Read receipts, and so I also receive a Not Read if they
are deleted without being fully opened.
Also, why do some messages out to the Internet return Read receipts but
only very few?
Thanks
A. Graham Jones
=3D20
Key Skills and IT Bellerbys College, Brighton & Hove
T: 01273-323374
F: 01273-749322
E: agjones@xxxxxxxxxxxxxx
www.bellerbys.com <www.bellerbys.com>=3D20
*
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