[mso] Re: Excel Problem
- From: "Carolyn Peat" <cmpeat@xxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Sun, 19 Feb 2006 09:30:40 +1300
Thanks Linda
that is a bit beyond my capability to do so will take that message with me
to the Tech guys at the computer company. I would hate to muck it up so I'll
pass it to an expert.
----- Original Message -----
From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
To: <mso@xxxxxxxxxxxxx>
Sent: Sunday, February 19, 2006 9:13 AM
Subject: [mso] Re: Excel Problem
> Carolyn. I looked around the Microsoft News forums and finally found
> someone having the same problem as you. Both his chart wizard and office
> assistant weren't working. No one on the forums was able to help him, but
> his last reply was this:
> ________________
>
> "Well, I solved it the stupid way. I checked the list of files in the
> installation file (Setup folder), renamed them all, and re-installed
> Excel.
> Re-install on the current version seemed to copy the files at the same
> place. By tricking the install, I forced to copy new files. (I believe
> I've
>
> got a cluster pb on my WinNT NTFS disk.)
>
> At least it is now working ;-)
> _____________________________
>
> You can see the full thread here:
> http://tinyurl.com/8e72w
>
> So, it looks like a complete uninstall/reinstall fixed it for him...but,
> as
> you can see, he had to rename all his install files so the install would
> work, which might not be something you are comfortable or able to do, but
> at
> least you can show this to the tech
>
> Good luck
>
> Linda F. Johnson
> Linda's Computer Stop
> http://personal-computer-tutor.com
> All outgoing mail checked by Norton AV. If you received a "bug" that
> looked
> like it came from me, it did NOT!
>
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
> Of Carolyn Peat
> Sent: Saturday, February 18, 2006 2:54 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Excel Problem
>
> I have tried the detect and repair option off the help menu and sadly the
> problem still exists. It looks like I might have to take it and get a Tech
> to have a look for me.
> Thanks for al the help.
> Carolyn
>
>
>
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