Well...as far as I know, you can do a fair amount of BASIC stuff with them, but to do the more sophisticated work, you need to setup VBA code to control things like subject changes and "if...then" scenarios. Note...am important thing to do is to click on a help subject and if it wasn't good enough, CLICK that option to say...no, it wasn't what I wanted and then pass along further details when asked. Particularly now. Office 12 will soon be going into beta and MVPs have been whining and screaming about problems with Help in 2003. But if MS doesn't hear it from a wider user-base, they may not get it. So DO tell them the info they had didn't do the job and pass that info along. I admit, I've never looked for template details until you asked about it and even with "rules" "templates" it didn't give me any how-to articles. Note, however...you should also check Slipstick.com? Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Help Katrina's Homeless Animals: http://www.mousetrax.com/pets.html Free Tutorials: http://www.mousetrax.com/techtrax Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of James S. Huggins (MSO) Sent: Wednesday, September 14, 2005 12:26 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Email Templates and Rules ============================== What are you trying to do with this template? ============================== ORIGINALLY was trying to automatically reply to certain emails. But the need has passed so this request is not critical. I normally implement such things using Gammadyne Mailer, but thought I'd try the Outlook rules thing. I got as far as creating a rule that used a template. But all attempts to locate help on CREATING a template (though the Help "system") failed. SO I gave up and moved on. But I was still curious. James S. Huggins ... ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.10.23/99 - Release Date: 9/12/2005 -- This email scanned and certified clean by AVG! Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.10.23/99 - Release Date: 9/12/2005 ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************