========================== So what are your questions? ========================== 1. How do I create a template? (Think I kind of know that now thanks to an earlier help response from a kind list member, but was very frustrated I could not find anything in "help".) 2. Are there template options I should know? Examples: 1) Can I do variable substitution? (e.g., if I am replying, place the original sender or subject into the body of the text) 2) When I do a reply, can I keep the subject? Can I change the subject to a totally new subject? Can I "add to" the subject? 3) What controls whether the original email is included or not? James S. Huggins ... ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************