[mso] Access & HP
- From: Karen Willingham <kwillingham@xxxxxxxxxxxxxxxxxxxxxxxxx>
- To: "'mso@xxxxxxxxxxxxx'" <mso@xxxxxxxxxxxxx>
- Date: Fri, 13 Jun 2003 10:40:37 -0500
My old computer crash. Everything I do is on a server and backed up. No lost
of data. Got new computer 2 ghz. Old was 666 hz. We installed Windows 2000
and Office 2000. Same as we had on older computer. Now much to my surprise
and grief. I get errors. In Access reports that was make on old computer. I
would print a few reports on the HP5000 printer. Then try to print a 3rd
report same format, gave me a error -->
This document was previously formatted for the printer HP Laser Jet 5000 on
IP_10.11.23.100, but that printer isn't available. Do you want to use the
default printer HP Laser Jet 5000 on Ne00:?
I say ok then got -->
There was a problem retrieving printer information for the HP Laser Jet 5000
on IP_10.11.23.100. The object may have been sent to a printer that is
unavailable.
We wipe out Office and reinstalled. Even went into the forbidden register.
Still get the same problem.
I really need it to print on that printer. Has anyone see problems with this
kind of thing. We have the lasted driver and servers packs.
Karen
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