[mso] Re: Access & HP
- From: "Victor Firestone" <vlfll@xxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Fri, 13 Jun 2003 19:43:28 +0200
Karen,
I know it is a new install of Windows - but make sure all the fonts are =
okay
and none are corrupted.
Then try printing the files after changing [and saving] the fonts in the
documents you tried to print.
Last would be to uninstall and reinstall the printer on the network with =
a
DIFFERENT IP number [sometimes an old UDP path is remembered and it =
mucks
things up, don't ask me why I just know that that does happen =
sometimes].
~~~~~~~~~~~~~~~~~~~
TTFN=20
Vic
"To laugh often and much; to win the respect of intelligent people and=20
the affection of children; to earn the appreciation of honest critics=20
and endure the betrayal of false friends; to appreciate beauty, to =
find
the best in others; to leave the world a little better; whether by a =
healthy
child, a garden patch or a redeemed social condition; to know even one =
life
has breathed easier because you have lived.
~~~~~~~~~~~~~~~~~~
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On =
Behalf
Of Karen Willingham
Sent: Friday, 13 June, 2003 17:41
To: 'mso@xxxxxxxxxxxxx'
My old computer crash. Everything I do is on a server and backed up. No =
lost
of data. Got new computer 2 ghz. Old was 666 hz. We installed Windows =
2000
and Office 2000. Same as we had on older computer. Now much to my =
surprise
and grief. I get errors. In Access reports that was make on old =
computer. I
would print a few reports on the HP5000 printer. Then try to print a 3rd
report same format, gave me a error -->
This document was previously formatted for the printer HP Laser Jet 5000 =
on
IP_10.11.23.100, but that printer isn't available. Do you want to use =
the
default printer HP Laser Jet 5000 on Ne00:?=20
I say ok then got -->
There was a problem retrieving printer information for the HP Laser Jet =
5000
on IP_10.11.23.100. The object may have been sent to a printer that is
unavailable.
We wipe out Office and reinstalled. Even went into the forbidden =
register.
Still get the same problem.=20
I really need it to print on that printer. Has anyone see problems with =
this
kind of thing. We have the lasted driver and servers packs.=20
Karen
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