[macvoiceover] Re: can't qaccess itunes library following update yesterday

  • From: matthew Dyer <matthew.dyer83@xxxxxxxxxxxxx>
  • To: macvoiceover@xxxxxxxxxxxxx
  • Date: Fri, 7 Jun 2013 11:17:29 -0400

Hi,

I was offered the itunes update and I said no at the time but was not offered 
it agaion  and I am also running sl, so it should still work.

Matthew


On Jun 6, 2013, at 7:32 PM, George B wrote:

> May the person with the iTunes should read all the info before just
> updating.  Maybe, the newest version of itunes is only for a mount lion os
> and not snow lepord.  So I suggest restoring from a time capsul backup if
> they have one and read the info on the apple web site about the update and
> then do it if it is compatable with snow lepord.
> 
>> -----Original Message-----
>> From: macvoiceover-bounce@xxxxxxxxxxxxx [mailto:macvoiceover-
>> bounce@xxxxxxxxxxxxx] On Behalf Of Nicole Hutchins
>> Sent: Thursday, June 06, 2013 12:31
>> To: macvoiceover@xxxxxxxxxxxxx
>> Subject: [macvoiceover] Re: can't qaccess itunes library following
>> update yesterday
>> 
>> Hi Mary,
>> I got the new updates as well yesterday but I am not having the same
>> problems as you are. That sounds really strange.
>> Are you getting the dialogue at the start up of iTunes, or does it come
>> after you go down the menu?
>> 
>> Nicole
>> Sent From My iPhone
>> 
>> On Jun 6, 2013, at 1:51 PM, "Mary Otten" <maryotten@xxxxxxxxxxx> wrote:
>> 
>>> Hi all,
>>> 
>>> Yesterday, I updated my Mac running Snow Leopard to the latest
>> iTunes,
>>> plus I got the big security update. Now, when I try to open iTunes, I
>>> get an error message saying that the itunes library.idl file can't be
>>> opened because it was created with a newer version of iTunes than the
>>> one I have. I'm offered the chance to download iTunes. I say yes, and
>>> software update checks for new software and informs me that I'm up to
>>> date, so there is nothing to download. I have checked the disk and
>>> repaired permissions and rebootted. Still getting the same message.
>> Has
>>> anybody had this, and what can I do about it? I do have a time
>> machine
>>> back up, but to be quite honest, I have not had much luck trying to
>>> actualy interact with it and don't know which files to restore, i.e.
>>> can I just find and restore  an older version of itunes and thus
>> force
>>> software update to offer me the new one again? Or are there hidden
>>> things that would also have to be checked and changed in order for
>> this
>>> problem to be solved.
>>> 
>>> Mary
>>> 
>>> 
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> 
>> 
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>
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