May the person with the iTunes should read all the info before just updating. Maybe, the newest version of itunes is only for a mount lion os and not snow lepord. So I suggest restoring from a time capsul backup if they have one and read the info on the apple web site about the update and then do it if it is compatable with snow lepord. > -----Original Message----- > From: macvoiceover-bounce@xxxxxxxxxxxxx [mailto:macvoiceover- > bounce@xxxxxxxxxxxxx] On Behalf Of Nicole Hutchins > Sent: Thursday, June 06, 2013 12:31 > To: macvoiceover@xxxxxxxxxxxxx > Subject: [macvoiceover] Re: can't qaccess itunes library following > update yesterday > > Hi Mary, > I got the new updates as well yesterday but I am not having the same > problems as you are. That sounds really strange. > Are you getting the dialogue at the start up of iTunes, or does it come > after you go down the menu? > > Nicole > Sent From My iPhone > > On Jun 6, 2013, at 1:51 PM, "Mary Otten" <maryotten@xxxxxxxxxxx> wrote: > > > Hi all, > > > > Yesterday, I updated my Mac running Snow Leopard to the latest > iTunes, > > plus I got the big security update. Now, when I try to open iTunes, I > > get an error message saying that the itunes library.idl file can't be > > opened because it was created with a newer version of iTunes than the > > one I have. I'm offered the chance to download iTunes. I say yes, and > > software update checks for new software and informs me that I'm up to > > date, so there is nothing to download. I have checked the disk and > > repaired permissions and rebootted. Still getting the same message. > Has > > anybody had this, and what can I do about it? I do have a time > machine > > back up, but to be quite honest, I have not had much luck trying to > > actualy interact with it and don't know which files to restore, i.e. > > can I just find and restore an older version of itunes and thus > force > > software update to offer me the new one again? Or are there hidden > > things that would also have to be checked and changed in order for > this > > problem to be solved. > > > > Mary > > > > > >> > >> Click on the link below to go to our homepage. > >> http://www.icanworkthisthing.com > >> > >> Manage your subscription by using the web interface on the link > below. > >> //www.freelists.org/list/macvoiceover > >> > >> Users can subscribe to this list by sending email to > >> macvoiceover-request@xxxxxxxxxxxxx > >> with 'subscribe' in the Subject field OR by logging into the Web > >> interface at //www.freelists.org/list/macvoiceover > >> > > > > Click on the link below to go to our homepage. > > http://www.icanworkthisthing.com > > > > Manage your subscription by using the web interface on the link > below. > > //www.freelists.org/list/macvoiceover > > > > Users can subscribe to this list by sending email to > > macvoiceover-request@xxxxxxxxxxxxx > > with 'subscribe' in the Subject field OR by logging into the Web > > interface at //www.freelists.org/list/macvoiceover > > > > Click on the link below to go to our homepage. > http://www.icanworkthisthing.com > > Manage your subscription by using the web interface on the link below. > //www.freelists.org/list/macvoiceover > > Users can subscribe to this list by sending email to > macvoiceover-request@xxxxxxxxxxxxx > with 'subscribe' in the Subject field OR by logging into the Web > interface at //www.freelists.org/list/macvoiceover >