Greetings, i'm glad to have found this group. i've been a contented Juno member since 1999. everything was great until i got the dreaded "Juno is verifying your email folders" error. i got that after my Juno 5.0 (Build 33) froze, then wouldn't respond to being shut down. this happened shortly after i had run an advanced search of *all folders*. i had never tried doing that with all folders before, but i couldn't find an email and thought i may have mis-filed it. upon leaving the advanced search section, i may have viewed an old email that may have contained a virus. Juno froze on an email, but now i can't remember which it was. in any case, i clicked another email, and then another, but the same email remained in the screen. a contributing factor - from what i've heard since - was having far too many emails, (in many, many folders) with a particularly high concentration of in the Inbox. (around 10,000) i wish Juno had warned me about that. i also wish Juno had reminded me to use their back-up feature. i thought i was a Juno wizard and here i'd never heard of that. how easy would it be for Juno to send a periodic care & maintenance reminder to their members? i'm hoping to recover these emails, re-file them, and then proceed on better footing, but before trying stuff, i want to learn more about Juno. i was disappointed to find http://www.junoaccmail.org/ to be defunct, and hope that some of you will have some of the resources that used to be there. in the BIG SIG i received upon subscribing, an index for Juno_accmail was offered, from which one could get a "Juno_accmail List FAQ". i am also interested in Bob Appleton's EMAIL4U. in off-list correspondence, George Lunt suggested "Gerry Boyd's site... I think it's http://www.expita.com for Bob A's stuff..." that's an interesting site indeed, but it doesn't appear to be specific enough for me at this point. George offered to track down some of the stuff for me next week. thank you, George. i hope i can reconstruct my folders as some of you have reported doing. (i was able to find archived messages through google.) but then i probably shouldn't add any more to that gargantuan database file. (my experience with Juno technical support was on the whole, negative. one young fellow wiped my Juno clean, address book included, then assured me all was lost and that i should upgrade to Juno 6.0!) some questions that come to mind: 1. what version of Juno is best? (least likely to crash, but with as many bells and whistles as possible.) 2. has someone created a consumer guide to the various versions? 3. is it possible to run more than one version of Juno on the same computer? (i'm going to want to continue to use 5.0 in order to have access to all my old email.) thank you, kind strangers. michael in the Logan Square neighborhood of Chicago, Illinois To unsubscribe, send a message to ecartis@xxxxxxxxxxxxx with "unsubscribe juno_accmail" in the body or subject. OR visit //freelists.org ~*~