RE: sys trey and jaws 6x versus 7

Both ctrl-shft-f11 and jaws-f11 produce the same results.  Tabbing to the
systrey allows me to read the same icons as the ctrl-shft-f11 and jaws-f11,
but it also says button several times.  The buttons are the other items
identified by jaws 6.
   


Robert McCoy
506-459-6636

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Adam
Sent: Sunday, October 23, 2005 11:34 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: sys trey and jaws 6x versus 7

Hi Robert,

Could you please do the following test with Jaws 7 without using Insert +
F11?

Test #1: Windows behavior via its own keystrokes.

Tab to your System Tray and see if Jaws 7 is able to read all listed icons.
Since Jaws 6 is able to detect all of them, this test should be successful.

Test #2: Jaws 7 Virtual Viewer.

View the System Tray items using Control + Shift + F11. Normally, Jaws 7
should list all items and read them. If Jaws is able to detect all items
then we have a consistency problem because Insert F11 doesn't work properly.
Here, I would revisit my Configuration Manager, check related settings, and
further troubleshoot. If Jaws 7 doesn't detect all items, then I would
simply consider repairing or re-installation.

In case of total failure, I would check any update for my video driver,
check my Windows settings and updates, and finally, FS will be my last
resort.

Please keep us posted.

Best regards,

Adam



Robert McCoy wrote: 

        Not the display settings,  I did say that jaws 6 works properly,
jaws 7 does
        not.
         
        
        
        Robert McCoy
        506-459-6636
        
        -----Original Message-----
        From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf
        Of Robert Hebert
        Sent: Sunday, October 23, 2005 3:58 AM
        To: jfw@xxxxxxxxxxxxx
        Subject: Re: sys trey and jaws 6x versus 7
        
        Robert, check your display settings--recent Windows updates changed
some of
        my settings automatically.
        ----- Original Message -----
        From: "Robert McCoy" <rmccoy@xxxxxxxxxxxxxxx>
<mailto:rmccoy@xxxxxxxxxxxxxxx> 
        To: "Jfw" <jfw@xxxxxxxxxxxxx> <mailto:jfw@xxxxxxxxxxxxx> 
        Sent: Saturday, October 22, 2005 12:35 AM
        Subject: sys trey and jaws 6x versus 7
        
        
        When I load jaws 7 and check my system trey by using insert f11 jaws
will
        identify one or two items, and not jaws itself.  If I simply unload
jaws 7
        and load jaws 6 it will identify several more programs that are
present on
        the sys trey.  Any suggestions as to why jaws 7 does not work
properly and a
        possible solution.  I am running XPHome, on a dell inspiron laptop
with an
        ATI Mobility radeon 9200 vid card.
        
        Robert McCoy
        506-459-6636
        
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