Re: still having strange problem with notepad shortcut on Dell Lattitude 610 laptop, even after hot key detective has been successfully installed

  • From: "tom behler" <tombehler@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 19 Oct 2009 20:18:32 -0600

Thanks for hanging in with me through all this.

Tom Behler

----- Original Message ----- 
From: "Bill White" <billwhite92701@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, October 19, 2009 5:11 PM
Subject: Re: still having strange problem with notepad shortcut on Dell 
Lattitude 610 laptop, even after hot key detective has been successfully 
installed


Unfortunately, unless you put all of your shortcut files in a specific
folder, I don't know how to tell you how to get to it.  The default might
look something like: Shortcut to Notepad, or something like that.  You might
try a windows search for a file like that, or a search that will bring up
all the files with shortcut in the name.

If you can find the shortcut file and delete it, I believe you will solve
the problem.

HTH
Bill White billwhite92701@xxxxxxxxxxxxxx
----- Original Message ----- 
From: "tom behler" <tombehler@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, October 19, 2009 7:54 AM
Subject: Re: still having strange problem with notepad shortcut on Dell
Lattitude 610 laptop, even after hot key detective has been successfully
installed


>I think you've pinpointed the problem.
>
> Can you tell me how to get to that shortcut file?
>
> Thank you!
>
> Tom Behler in Colorado
>
> ----- Original Message ----- 
> From: "Bill White" <billwhite92701@xxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, October 19, 2009 7:33 AM
> Subject: Re: still having strange problem with notepad shortcut on Dell
> Lattitude 610 laptop, even after hot key detective has been successfully
> installed
>
>
> Is the short-cut key something that is set up in Windows as a short-cut to
> Notepad?  If so, you need to find that short-cut file and delete it.  Then
> make it over again.  I had a similar problem with Microsoft Word 2003.  It
> was also pointing to My Computer.  I had to remove the actual short-cut
> file
> and put the short-cut back in for Word.
>
> HTH
>
> Bill White billwhite92701@xxxxxxxxxxxxxx
> ----- Original Message ----- 
> From: "tom behler" <tombehler@xxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, October 18, 2009 7:46 PM
> Subject: Re: still having strange problem with notepad shortcut on Dell
> Lattitude 610 laptop, even after hot key detective has been successfully
> installed
>
>
>> You are not insulting me at all. ...  In fact, my feeling is quite the
>> opposite.  It is one of sincere appreciation for all of the help that you
>> and the others have given me regarding this very strange problem, and
>> other
>> problems I have wrestled with since joining the list.
>>
>> All I can say is that I wish I had joined the group earlier.
>>
>> I will try your strategies here as soon as I can get the time to work
>> with
>> the laptop again, and tell you what I find.
>>
>> Sincerely,
>> Tom Behler in Colorado
>>
>>
>> ----- Original Message ----- 
>> From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Sunday, October 18, 2009 8:34 PM
>> Subject: Re: still having strange problem with notepad shortcut on Dell
>> Lattitude 610 laptop, even after hot key detective has been successfully
>> installed
>>
>>
>> Tom,
>>
>> Hoping I'm not being insulting, but again on the Dell laptop the Ctrl key
>> is
>> the very bottom left key, and the Alt key is immediately left of the
>> shift
>> bar. If you're pressing the Alt and the next key in, you'll perhaps get
>> that
>> Icon, but not sure. I can't replicate what you're seeing on my Dell, with
>> any combinations, but Alt+Ctrl+N does nothing on my machine.
>>
>> Here's how to look for the keystroke...
>>
>> 1. JAWS+F2 for a dialog
>> 2. Down arrow for Keyboard Manager
>> 3.  If you're not pointing to default.kbm then arrow up/down to highlight
>> it.
>> 4. Tab to get to the next pane with all the key combinations.
>> 5. Alt+a for the action menu.
>> 6. arrow to Find Keystroke.
>> 7. At the hotkey prompt press Alt+Ctrl+n
>> 8. Press Enter.
>>
>> If that keystroke is active, it will come up  with a description of what
>> it
>> does. Most likely it will come up with "Ctrl+Alt+N not found". It did on
>> my
>> machine.
>>
>> This is not the solution, but one way to see if something's not right
>> with
>> JAWS.
>>
>> By the way if it did find that key combination, you can delete it by:
>>
>> a. Alt+a for the Actions menu
>> b. Arrow down to "remove keystroke".
>> c. Answer okay to all the prompts
>> d. Alt+f for file and x to exit.
>>
>> If all that fails to work, why not just assign a different hot key to
>> Notepad? I use Alt+Ctrl+T, for no particular reason.
>>
>> Dave
>>
>> ----- Original Message ----- 
>> From: "tom behler" <tombehler@xxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Sunday, October 18, 2009 14:28
>> Subject: Re: still having strange problem with notepad shortcut on Dell
>> Lattitude 610 laptop, even after hot key detective has been successfully
>> installed
>>
>>
>> How can I check the Jaws configuration and see if the problem is what you
>> suggest?
>>
>> I don't have this problem on my main PC.
>>
>> Tom Behler
>>
>> ----- Original Message ----- 
>> From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Sunday, October 18, 2009 3:22 PM
>> Subject: Re: still having strange problem with notepad shortcut on Dell
>> Lattitude 610 laptop, even after hot key detective has been successfully
>> installed
>>
>>
>> Tom,
>>
>> How frustrating! After all that work, it's still not doing the right
>> thing.
>> All I can now suggest is that your JAWS configuration has a keystroke
>> Alt+Ctrl+N pointing to the My Computer ICON,  and  therefore overriding
>> the
>> notepad application.
>>
>> Are you absolutely sure you're pressing the Alt and Control keys on the
>> laptop? For the Dell Latitude, The Alt key to the immediate left of the
>> space bar, and  the Ctrl key on the very bottom left corner should work
>> with
>> the "N" key.
>>
>> Dave
>>
>> ----- Original Message ----- 
>> From: "tom behler" <tombehler@xxxxxxxxx>
>> To: "jaws users e-mail list" <jfw@xxxxxxxxxxxxx>
>> Sent: Sunday, October 18, 2009 13:06
>> Subject: still having strange problem with notepad shortcut on Dell
>> Lattitude 610 laptop, even after hot key detective has been successfully
>> installed
>>
>>
>> Hello, everyone.
>>
>> I know I keep promising that I am asking my last question regarding the
>> use
>> of hot key detective, but my original strange problem with my Dell
>> Lattitude
>> Laptop, which started this whole discussion, has not gone away.
>>
>> To review:
>>
>> I now have hot key detective successfully installed on my laptop, and I
>> can
>> easily access it via a desk top icon, thanks to the installation
>> instructions provided by a number of list members.
>>
>> However, when I do the alt control N shortcut for notepad, I am taken
>> directly to the "my computer" icon on the desk top.
>>
>> Interestingly, when I have hot key detective list the shortcuts on the
>> hard
>> drive of my laptop, it lists alt control N as a short cut for notepad.
>>
>> Very strange!
>>
>> Any suggested fixes?
>>
>> Tom Behler
>>
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>
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