Re: still having strange problem with notepad shortcut on Dell Lattitude 610 laptop, even after hot key detective has been successfully installed

Is the short-cut key something that is set up in Windows as a short-cut to Notepad? If so, you need to find that short-cut file and delete it. Then make it over again. I had a similar problem with Microsoft Word 2003. It was also pointing to My Computer. I had to remove the actual short-cut file and put the short-cut back in for Word.


HTH

Bill White billwhite92701@xxxxxxxxxxxxxx
----- Original Message ----- From: "tom behler" <tombehler@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 7:46 PM
Subject: Re: still having strange problem with notepad shortcut on Dell Lattitude 610 laptop, even after hot key detective has been successfully installed


You are not insulting me at all. ...  In fact, my feeling is quite the
opposite.  It is one of sincere appreciation for all of the help that you
and the others have given me regarding this very strange problem, and other
problems I have wrestled with since joining the list.

All I can say is that I wish I had joined the group earlier.

I will try your strategies here as soon as I can get the time to work with
the laptop again, and tell you what I find.

Sincerely,
Tom Behler in Colorado


----- Original Message ----- From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 8:34 PM
Subject: Re: still having strange problem with notepad shortcut on Dell
Lattitude 610 laptop, even after hot key detective has been successfully
installed


Tom,

Hoping I'm not being insulting, but again on the Dell laptop the Ctrl key is
the very bottom left key, and the Alt key is immediately left of the shift
bar. If you're pressing the Alt and the next key in, you'll perhaps get that
Icon, but not sure. I can't replicate what you're seeing on my Dell, with
any combinations, but Alt+Ctrl+N does nothing on my machine.

Here's how to look for the keystroke...

1. JAWS+F2 for a dialog
2. Down arrow for Keyboard Manager
3.  If you're not pointing to default.kbm then arrow up/down to highlight
it.
4. Tab to get to the next pane with all the key combinations.
5. Alt+a for the action menu.
6. arrow to Find Keystroke.
7. At the hotkey prompt press Alt+Ctrl+n
8. Press Enter.

If that keystroke is active, it will come up with a description of what it does. Most likely it will come up with "Ctrl+Alt+N not found". It did on my
machine.

This is not the solution, but one way to see if something's not right with
JAWS.

By the way if it did find that key combination, you can delete it by:

a. Alt+a for the Actions menu
b. Arrow down to "remove keystroke".
c. Answer okay to all the prompts
d. Alt+f for file and x to exit.

If all that fails to work, why not just assign a different hot key to
Notepad? I use Alt+Ctrl+T, for no particular reason.

Dave

----- Original Message ----- From: "tom behler" <tombehler@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 14:28
Subject: Re: still having strange problem with notepad shortcut on Dell
Lattitude 610 laptop, even after hot key detective has been successfully
installed


How can I check the Jaws configuration and see if the problem is what you
suggest?

I don't have this problem on my main PC.

Tom Behler

----- Original Message ----- From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 3:22 PM
Subject: Re: still having strange problem with notepad shortcut on Dell
Lattitude 610 laptop, even after hot key detective has been successfully
installed


Tom,

How frustrating! After all that work, it's still not doing the right thing.
All I can now suggest is that your JAWS configuration has a keystroke
Alt+Ctrl+N pointing to the My Computer ICON, and therefore overriding the
notepad application.

Are you absolutely sure you're pressing the Alt and Control keys on the
laptop? For the Dell Latitude, The Alt key to the immediate left of the
space bar, and the Ctrl key on the very bottom left corner should work with
the "N" key.

Dave

----- Original Message ----- From: "tom behler" <tombehler@xxxxxxxxx>
To: "jaws users e-mail list" <jfw@xxxxxxxxxxxxx>
Sent: Sunday, October 18, 2009 13:06
Subject: still having strange problem with notepad shortcut on Dell
Lattitude 610 laptop, even after hot key detective has been successfully
installed


Hello, everyone.

I know I keep promising that I am asking my last question regarding the use of hot key detective, but my original strange problem with my Dell Lattitude
Laptop, which started this whole discussion, has not gone away.

To review:

I now have hot key detective successfully installed on my laptop, and I can
easily access it via a desk top icon, thanks to the installation
instructions provided by a number of list members.

However, when I do the alt control N shortcut for notepad, I am taken
directly to the "my computer" icon on the desk top.

Interestingly, when I have hot key detective list the shortcuts on the hard
drive of my laptop, it lists alt control N as a short cut for notepad.

Very strange!

Any suggested fixes?

Tom Behler

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