jaws and chase bank

Greetings all happy holidays from denver, okay if anyone is using chase.com for 
their banking  running in to a problem don't know if it is jaws related. using 
jaws 7.0 trying to sign up for their alerts which give you info on your account 
but keep getting s error that says unavailable.  anone successfully signed up 
for these services.   
my msn happy_james_2454@xxxxxxxxxxx 
aim GoldenVoice1954
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