hi, I can assure you that the upgrade process is 100% accessible and you only require one time restart and you are good to go. I've did the upgrade now for 5 machine and I did it all alone without any sighted help. -------------------------------------------------------------------------------- Warmest Regards, Allan Wong From: MR. Young Sent: Wednesday, April 30, 2008 16:25 To: jfw@xxxxxxxxxxxxx Subject: Re: XPSP3 Just want to ask does JAWS talk during the installation process? Thanks. ________________ This e-mail (and any attachment) is intended for the addressee(s) only and may contain information that is legally privileged and confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication and its contents is strictly prohibited. If you have received this email in error, please notify me immediately by return email and delete the document. From: Moti Azrad Sent: Wednesday, April 30, 2008 1:51 PM To: jfw@xxxxxxxxxxxxx ; jaws-uk@xxxxxxxxxxxxx Subject: XPSP3 Hi friends, I've downloaded and installed successfully Service Pack 3 and it works properly on my XP Pro Machine. I also suggest to analyze whether you need to defrag your computer or not. It's because this Pack 3 is a file of 316 MB about. HTH Moti Moti Azrad Musician & Piano Tuner motia@xxxxxxx motiaz@xxxxxxxxx azrad_moty@xxxxxxxxxxx Israel