Re: Sending the dump (was page that reboots my computer)

  • From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 19 Jun 2006 15:34:47 -0700

Some of this is helpful in that it gives me a basic understanding where I 
had none, before, and also helps me to discuss things like this with the 
dear friend who helps me with my most daunting computer issues, and is an I 
T professional.  So, many thanks.

And james, if you're giving me deMerits, please tell me (off list, if you 
prefer) where that puts me and how close I am to being kicked off your list. 
It's good to know where one stands.

Thanks everyone.
vul neuch catasjnderstanding of----- Original Message ----- 
From: "Rick Harmon" <rickharmon@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, June 19, 2006 2:59 PM
Subject: Re: Sending the dump (was page that reboots my computer)


Hi yardbird,

No its a file that windows creates when you have a blue screen.  The mini
dump file is 64k and is the default dump windows creates.  Its in a folder
called mini dump.  You can't really do anything with these files without the
analyser utility from microsoft.  It reads these files and tries to
determine which video driver cause the blue screen or windows stop error as
its also called.

With my crashes on this machine the dump returns probable driver jawsvid.dll
offset bb03

While to the average person this makes no sense, but its telling me that the
crashes are  to do with the jaws video hook.  And from what I have
determined from others here is that jaws 7.0 and 7.1 do not like nvidia
video cards.

I hope some of this is clear.  I must admit I don't know a lot about it
either and have to rely on my tech friend for what it all means in english.

Rick

----- Original Message ----- 
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, June 19, 2006 5:08 PM
Subject: Re: Sending the dump (was page that reboots my computer)


Rick,
I know less than you may think about this.  I don't know what a "dump," is,
actually, let alone a mini dump.  Is this a way to say "screen image,"
maybe?  And if so, what do you mean, there's a special folder for them (and
why mini instead of regular?), then how are they created?  Is there
something automatically copying an image of every screen during a session to
this folder, under a procession of filenames?  Or do you mean there's a
process by which you create a screen dump and file it, or...?

Hope you realize how much of this is simply new to me, not just a detail or
two.

thanks.
----- Original Message ----- 
From: "Rick Harmon" <rickharmon@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, June 19, 2006 12:43 PM
Subject: Re: Sending the dump (was page that reboots my computer)


Hi,

There is a folder in the windows folder that holds the mini dump files.  i
email them to a tech friend of mine and he has a program from microsoft that
analisys the file to try to find the cause of the blue screen crash.

Rick

----- Original Message ----- 
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, June 19, 2006 10:40 AM
Subject: Sending the dump (was page that reboots my computer)


When I have a blue screen crash, I wish I could capture whatever all that
text is on the fatal screen and send it to whoever might be able to help me
avoid a recurrence.  From back when I operated my computer with normal
vision, I remember the Printscreen command, whose key is still on the
computer, of course.  But is this what you do?  Or what?  And if so, how do
you do it?  If not, what?  Instructions will be very appreciated.

----- Original Message ----- 
From: "Rick Harmon" <rickharmon@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, June 19, 2006 3:53 AM
Subject: Re: page that reboots my computer


Hi,

It does the same thing here.  Its a blue screen crash.  I will send the dump
to my buddy for analysis but I will bet money it comes back to jawsvid.dll

Rick

----- Original Message ----- 
From: "Adrian Beech" <a.beech@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, June 19, 2006 4:29 AM
Subject: RE: page that reboots my computer


G'day,

Yup I can most certainly confirm.  It goes down in a flaming heap.  Both JFW
7.0 and the latest 7.1 public beta exhibit the same symptoms

Cheers.
AB



-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Bobcat
Sent: Monday, 19 June 2006 5:51 PM
To: jfw@xxxxxxxxxxxxx
Subject: page that reboots my computer


This page causes my computer to reboot only when Jaws 7.0 or the latest 7.1
beta is running.  It works fine with WindowEyes.  I wonder if anyone else
can duplicate this.

Moving to the table on the page does it every time with the beta.  Also
using the up arrow sometimes reboots my computer.

http://shopper.cnet.com/Most_popular_notebooks/4032-3121_9-0.html?tag=nl.e72
9

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