I just want to say that I hope this doesn't happen to very many users, and I can at least say it's never, ever happened to me. So far as I know, Windows and Outlook or Outlook Express aren't suppose to "remember" any address that isn't in your address book any longer. Or that isn't given as the deefault in the Name tab. This sounds like file corruption to me, and not a common, everyday email or autocomplete problem. In any case, good luck going into your files and fixing this. It sounds really frustrating! Daniel ----- Original Message ----- From: "The Warfords" <groups_warford@xxxxxxxxxxxxx> To: "Jaws list" <jfw@xxxxxxxxxxxxx> Sent: Thursday, March 31, 2005 1:26 PM Subject: RE: Outlook, How to get old contact address out of memory Hi all, Thanks for the suggestions. I'm sorry, I didn't make myself very clear. There is only one address in my contacts or address book. (I've gone in = and changed the email address.) This has to do with the "auto complete" = feature of outlook which remembers the addresses you have typed in the past. My husband found an article that describes this and I'm including it in = case it can help someone else. Notice in solution 1, you are able to use the arrow and delete the old address which is no longer in any of your files. I can't do this with = JAWS though so I've had to use the second solution and rename the outlook.nk2 file. If anyone knows how to use JAWS to delete a single entry from the outlook.nk2 file, please let me know. Thanks for all of your help Here's the article: **** Outlook 2002 has a feature that suggests addresses based on what I type = in the To box, but the feature seems to have some names wrong. How can I = edit the list of names to get rid of the bad entries? This AutoComplete feature will seem familiar to users of Outlook Express = and other mail programs that remember whom you sent messages to in the past. = One problem is that if you type in an incorrect address, Outlook is just as = good at remembering the wrong address as the correct one. For an individual bad address that keeps popping up in the AutoComplete list, the solution is simple: Use the up and down arrow keys to select = that address in the list, then press Delete to delete it from the = AutoComplete data file. If you have more than one name that's bad or the whole list seems to be corrupted, you can delete the .nk2 file in which Outlook stores the data **** Thanks! Cindy -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.8.6 - Release Date: 3/30/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.8.6 - Release Date: 3/30/2005 -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx