It doesn't say what the error is. Jaws just says that Microsoft Outlook Express has encountered an error and needs to close. "We are sorry for the inconvenience. We have created an error report for you to send us so that we may improve Outlook Express." Then it gives me the "Send Error Report" "Don't Send Error Report" or the "Details" buttons. However I can't make anything of what is listed after the details button is pressed. It doesn't make sense to me. Is there a way to simply reinstall it? If so how and where can I go to correct this problem? L'Oreal -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx