Dave, You and I don't have the same version of Outlook 7. You have Office Professional and I have Basic. I just discovered a new issue. Deleted items are no longer being saved in my Deleted folder. I didn't change anything in email handling under Tools Options. What new JAWS 11 are you referring to, 11.0.756? As far as a new JAWS 11, that was a heck of a way for me to find out this morning. Besides being put into demo mode, when I tried to activate JAWS, the first 2 times, I was told my "mirror display driver was not properly installed and needed to be repaired. Then after a couple more attempts to activate JAWS, nothing would happen after being asked my city. I'm glad tech support was able to help me with the JAWS 11 patch. Becky