Re: New 8.0 Update Bug With O E
- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 26 Apr 2007 20:03:06 -0700
Darryl,
thanks for the succinct explanation. This accords with things I have heard
piecemeal but never heard consolidated into one simple explanation like
this. So, essentially, when we use our various applications with Jaws, we're
interacting with a layer of code where Jaws and the application communicate
with each other. And even though a sighted friend looking over our shoulder
may see an ordinary-looking Outlook Express Inbox screen, or Windows
Explorer, or a Word document, underneath this in some sense is what we are
actually working with. I suppose there's some way in which this stuff can
intrude on normal functioning from the sighted perspective, so that my
mouse-using friends often prefer to exit jaws when they want to properly
navigate on the Web , fill in forms, and so forth, thus disabling my access
but returning normal control to them.
If I misdescribed something there, please correct. Again, thanks for taking
the time to explain the principle.
piecemal piecemal
----- Original Message -----
From: "Darrell Shandrow" <nu7i@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 26, 2007 7:38 PM
Subject: Re: New 8.0 Update Bug With O E
Hello,
OK. Let me see if I can explain this correctly. Though I have a level of
technical experience, I am by no means a Windows user-interface programmer.
:-(
Programs like Adobe Reader, Internet Explorer and Outlook Express utilize a
technology called Microsoft Active Accessibility (MSAA) to expose important
information to assistive technology such as JAWS. Some others can provide
this information via another technology called Document Object Model (DOM).
In either case, the screen reader pulls this information from the program
and stores it in an area of assigned memory called the virtual buffer.
While reading PDF documents, browsing the web or reviewing your e-mail,
you're usually interacting with the contents of that virtual buffer rather
than directly with the content in the application. This is evidenced when
you hear "virtual PC cursor" when pressing the plus key on your numeric
keypad.
I hope this explanation has helped.
----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 26, 2007 7:23 PM
Subject: Re: New 8.0 Update Bug With O E
Okay, sounds like a familiar pattern. But how come instead of saying "a
short email," you say something about the virtual buffer? I'm serious. I'm
wondering if that's one level deeper than the interface idea most of us have
about the programs we use with Jaws, and so your expression reflects a
usefully better technical understanding of our software?
Thanks.
----- Original Message -----
From: "Darrell Shandrow" <nu7i@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 26, 2007 6:46 PM
Subject: Re: New 8.0 Update Bug With O E
Fortunately, this issue is quite intermittent, but it becomes more and more
frequent the longer JAWS runs. Restarting JAWS fixes it for awhile, then it
returns.
----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 26, 2007 6:22 PM
Subject: Re: New 8.0 Update Bug With O E
Okay, thanks. So how come you call it the Virtual Buffer? And this sure
sounds like a problem that needs to be fixed pronto. I wouldn't like that
happening to me at all!
f something like nd I
----- Original Message -----
From: "Darrell Shandrow" <nu7i@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 26, 2007 5:21 PM
Subject: Re: New 8.0 Update Bug With O E
Hi. You are quite right. I am describing the inability to read regular
e-mail messages when they contain only one or two lines.
----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 26, 2007 5:01 PM
Subject: Re: New 8.0 Update Bug With O E
Darryl,
I don't know anything about the virtual buffer, although I've heard the
phrase. But I am a user of Outlook Express email, of course, and so I wonder
if you are describing a problem that happens when you open and read a
regular email message, just as I do? Or are you describing something that
goes wrong when you use a special technique of some sort?
Thanks.
reguarl
----- Original Message -----
From: "Darrell Shandrow" <nu7i@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 26, 2007 4:13 PM
Subject: Re: New 8.0 Update Bug With O E
There is, however, an ongoing problem with blank virtual buffers when
reading short messages in Outlook Express. Can't believe this issue remains
after one release followed by three updates of JAWS 8.0!
----- Original Message -----
From: "Darrell Shandrow" <nu7i@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 26, 2007 4:03 PM
Subject: Re: New 8.0 Update Bug With O E
No. Unfortunately, this issue is not reproduced over here.
----- Original Message -----
From: "Dave Mitchell" <dmitch44@xxxxxxx>
To: "jfw list" <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 26, 2007 3:51 PM
Subject: New 8.0 Update Bug With O E
Hi, The install of the new 8.0 upgrade went without a hitch.
However after restarting, the usual shortcut keystrokes of control plus N
for new message and Control plus f for forwarding a message result in a
script error.
It is necessary now to use the file menu to perform these tasks.
Anyone else having this trouble?
As the Father of one of my friends was fond of saying: "If it isn't one
thing, it's two." Mitch
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