Thank you very much Debbie. That work. Jeanette ----- Original Message ----- From: Debbie Scales To: jfw@xxxxxxxxxxxxx Sent: Wednesday, June 28, 2006 4:04 PM Subject: Re: Jaws 7.10 and display I think this might be video card dependent. But go to control panel, enter on display. Control tab to the settings tab. Tab and enter on the advanced button. You have a million tabs in there (well I do). Keep control tabbing and see if you come to a rotation tab. Make sure the combo box says standard rotation. Debbie ----- Original Message ----- From: "Debbie Scales" <debbie@xxxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, June 28, 2006 3:58 PM Subject: Re: Jaws 7.10 and display This was supposedly fixed in service pack 2 though. Here is what was fixed and 826480 (the number of her knowledge base article) is listed. http://support.microsoft.com/kb/811113/en-us ----- Original Message ----- From: "G.W. Cox" <gwcox2@xxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, June 28, 2006 3:44 PM Subject: Re: Jaws 7.10 and display If you read down through all the dross, you will see the stuff about the hot fix and the contact information. It sounds as though this applies to you. ----- Original Message ----- From: Jeanette To: jfw@xxxxxxxxxxxxx Sent: Wednesday, June 28, 2006 11:45 AM Subject: Re: Jaws 7.10 and display I got this of the Microsoft web site but I still don't know what to do. I all ready have service pack 2 like it said in the following article. The Display Rotates 180 Degrees When You Lower Your Screen Resolution Using the Accessibility Wizard The Display Rotates 180 Degrees When You Lower Your Screen Resolution Using the Accessibility Wizard View products that this article applies to. Table with 3 columns and 3 rows Article ID : 826480 Last Review : October 28, 2005 Revision : 3.3 table end On This Page SYMPTOMSSYMPTOMS RESOLUTIONRESOLUTION Service pack informationService pack information Hotfix informationHotfix information STATUSSTATUS SYMPTOMS When you use the Accessibility Wizard to switch to a lower screen resolution, the display appears to be rotated 180 degrees (upside down). Note This behavior occurs when the computer's video driver supports such rotation, such as with some Intel i855GM/i852GT drivers. Back to the top Back to the top RESOLUTION Service pack information To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 322389 How to obtain the latest Windows XP service pack Back to the top Back to the top Hotfix information A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support&FR=1 Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name -------------------------------------------------------------- 02-Sep-2003 22:25 5.1.2600.1266 179,200 Accwiz.exe Back to the top Back to the top STATUS Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2. Back to the top Back to the top APPLIES TO Table with 2 columns and 2 rows . Microsoft Windows XP Professional . Microsoft Windows XP Home Edition table end Back to the top Any suggestions? Jeanette ---------- Original message ----- from: Jeanette to: jfw@xxxxxxxxxxxxx Sent: Wednesday, June 28, 2006 12:22 AM Subject: Re: Jaws 7.10 and display Jaws is reading everything perfectly. Yes someone sighted told me that they can't use the computer because the applications and icons are upside down or sideways. The tv won't work now either. It says that the video is messed up. What happened. This is a mess. I don't know what to do. Jeanette ----- Original Message ----- From: Debbie Scales To: jfw@xxxxxxxxxxxxx Sent: Tuesday, June 27, 2006 8:12 PM Subject: Re: Jaws 7.10 and display What do you mean upside down? Did a sighted person tell you this and what things are upside down? Or is jaws reading things "upside down" (whatever that might mean, smile)? Debbie ----- Original Message ----- From: "Jeanette" <jtorres6@xxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Tuesday, June 27, 2006 7:41 PM Subject: Jaws 7.10 and display When I installed the Jaws 7.10 demo it changed my screen resolution to 256 colors. When I changed the resolution I thought everything was fine. Jaws read everything right. Today I find out that everything is upside down. How do I fix this. Everything was fine before I installed the jaws 7.10 demo. Jeanette -------------------------------------------------------------------------------- Internal Virus Database is out-of-date. Checked by AVG Free Edition. 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