Hi. You need to widen your columns so that Outlook will read the whole name. Go into message view and arrow down until you hear "format columns". Then make the columns as wide as you can. I seem to remember an easier way to do this but am not sure so if somebody else knows, please jump in. -----Original Message----- From: Khanh P. Hoang [mailto:khbusiness@xxxxxxxxxxxxx] Sent: Monday, June 28, 2004 4:25 AM To: jfw@xxxxxxxxxxxxx Subject: [JFW] A question about JAWS and Outlook.. Hi, Okay, I hope this question makes sense. Recently, I downloaded and installed AOL instant messenging. When I go into Outlook to check my mail, Jaws used to read the person's entire display name. Example, it used to say: Shelly L Rhodes: Re: (subject line). This was before I downloaded and installed AIM. Now, it only says: Shell ... And then the subject line. It doesn't make any sense to me, but I'm wondering if downloading another program/s has anything to do with JAWS not reading the display name in its entirety. It drives me a bit nuts because for instance, there are more than one person in my address book named Becky. Before, Jaws used to read Becky followed by last name. Now it only says: "Beck..." followed by subject line. And again, I noticed this started as soon as AIM was downloaded and installed. ::Puzzled:: Khanh -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx