Re: JFW 9 and Norton Internet Security 2009 Anyone know how to get them to co-operate?

  • From: "Kirsten Edmondson" <keaedmondson@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 28 Oct 2008 12:14:17 -0000

Everett, it certainly sounds like a good plan, far better than just a few of us writing the same email each year which is often deleted unread.


----- Original Message ----- From: "E.J. Zufelt" <everett@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, October 27, 2008 9:36 PM
Subject: Re: JFW 9 and Norton Internet Security 2009 Anyone know how to get them to co-operate?


Good evening,

It appears to me that there are a number of JAWS users that for one reason or another find themselves in the position of wishing to use Norton.

Perhaps it is time for a more organized approach to the JAWS / Norton problem.

Would anyone be interested in drafting / hosting a petition to request that Norton work towrad making their products more accessible?

Everett


----- Original Message ----- From: "Kirsten Edmondson" <keaedmondson@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, October 27, 2008 5:05 PM
Subject: JFW 9 and Norton Internet Security 2009 Anyone know how to get them to co-operate?


Hi,
I have just upgraded my internet security to Norton 2009 (from 2008) and am finding it very difficult to get it to interact with Jaws. I have found every year when I get the latest version of Norton the interaction with Jaws gets worse not better. Every year I send Semantec an email to this effect, requesting that they do something about this and quoting disability law at them: but it makes no difference (often they ignore it). Before I send this year's, I wanted to ask users of Jaws if you knew of any ways to make the two programs co-operate. I have the latest version of Jaws so it shouldn't be a problem.

Problems:
The scanning process does not talk; when I select jaws cursor it does say but I cannot seem to select the correct button. Tabs do not talk and neither do dialog boxes/combo boxes or links.

If anyone has encountered this problem or knows how to help then please get in touch, otherwise I will have to send another email which will be ignored to the company and have to cope for the next year with a practically useless but essential program.

Thanks.
Kirsten.

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JFW related links:
JFW homepage: http://www.freedomscientific.com/
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http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
JFW List instructions:
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
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