try this fix. Go into the options in Norton System Works or anti-virus and click on the word miscellaneous. Tab and you will find a check box for enable office plug ins. Uncheck this check box and enter on okay to save your changes. Give it a try and see if it solves the problem for you. -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx