Re: JFW 4, XP, Braille displays, and Ports

  • From: Anna K Byrne <annakb@xxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Sun, 11 Jan 2004 12:58:33 -0600

Which ports does the JFW.ini file say you are using for what?  With my Dell 
what we thought was Com1 responds to com2; and com2 acts like com1.  that 
took some figuring out.

At 10:47 AM 1/11/2004, you wrote:
>Hello:
>I have a very difficult problem that my computer technician and others 
>can't seem to figure all that out.  Most of the issues are related to the 
>usage of Jaws and the ports I have on my Desktop.
>
>
>
>I have a Dell 1.2 GHZ computer with three serial ports and a number of USB 
>ports.  Up to about three weeks ago, I had been using various Braille 
>Display units (PB 80, PB 40, and BL M40) on COM1 without any problem.  I 
>have Windows XP Home edition operating system and use JFW 5 PRO.  Now all 
>of the Braille Display units will not work on COM1 and COM2 but will work 
>on COM4.  I think the problem started when I installed a new printer with 
>an USB cable.
>
>
>
>We contacted Dell who assisted us through performance test and they said 
>the COM1 was communicating fine and dandy.  They could not help us further 
>because we added the two serial ports on our own.  FS said to use COM4 and 
>that was it.  The tech was here yesterday to try to figure out why COM1 
>and COM2 do not work and still no solution.
>
>
>
>While the tech was here, I simply pulled out an USB cable with no device 
>on it.  Presto, the Braille display went blank!  The tech had to power off 
>and on my system to get the COM4 to communicate with the display.
>
>
>
>And even more so weird was that we tried to install USB hub into the USB 
>port in the back of the computer.  Windows XP would not recognize it so we 
>had to move the plug into the USB port in front of the CPU.  I want to 
>point out that we also did the performance test for all USB ports and they 
>were communicating fine and dandy as well.  Jaws is damn strict when it 
>comes to using USB ports always getting confused if we change things 
>around on USB ports.
>
>
>
>Why in the heck would the new printer cause all that havoc.  We even 
>uninstalled the printer driver but this did not help.  Why aren't COM1 and 
>COM2 working with Braille displays????
>
>
>
>Thank you!
>
>
>
>Jeffrey Bohrman
>
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