Re: JFW 4, XP, Braille displays, and Ports

  • From: "Jeff Bohrman" <jeffjaws@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 11 Jan 2004 18:28:39 -0500

Smiling, David.  I've beaten you to this.  I've uninstalled JFW and
reinstalled the program after the printer installation.  And yes, we've even
gone back to a few days before I changed with t he printer installation but
everything was to no avail.

Thanks!

Jeff
----- Original Message ----- 
From: "David Poehlman" <poehlman1@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, January 11, 2004 5:54 PM
Subject: Re: JFW 4, XP, Braille displays, and Ports


> this has to do with the settings for the ports matching the settings for
the
> braille displays.  I'm thinking that the printer installer made some
changes
> to those settings.  If you look at them, you may be able to set them to
> their defaults.  you can also do a system restore to see if that clears it
> up.
>
> ----- Original Message ----- 
> From: "Jeff Bohrman" <jeffjaws@xxxxxxxxxxxxx>
> To: "Mailing List JFW" <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, January 11, 2004 11:47 AM
> Subject: JFW 4, XP, Braille displays, and Ports
>
>
> Hello:
> I have a very difficult problem that my computer technician and others
can't
> seem to figure all that out.  Most of the issues are related to the usage
of
> Jaws and the ports I have on my Desktop.
>
>
>
> I have a Dell 1.2 GHZ computer with three serial ports and a number of USB
> ports.  Up to about three weeks ago, I had been using various Braille
> Display units (PB 80, PB 40, and BL M40) on COM1 without any problem.  I
> have Windows XP Home edition operating system and use JFW 5 PRO.  Now all
of
> the Braille Display units will not work on COM1 and COM2 but will work on
> COM4.  I think the problem started when I installed a new printer with an
> USB cable.
>
>
>
> We contacted Dell who assisted us through performance test and they said
the
> COM1 was communicating fine and dandy.  They could not help us further
> because we added the two serial ports on our own.  FS said to use COM4 and
> that was it.  The tech was here yesterday to try to figure out why COM1
and
> COM2 do not work and still no solution.
>
>
>
> While the tech was here, I simply pulled out an USB cable with no device
on
> it.  Presto, the Braille display went blank!  The tech had to power off
and
> on my system to get the COM4 to communicate with the display.
>
>
>
> And even more so weird was that we tried to install USB hub into the USB
> port in the back of the computer.  Windows XP would not recognize it so we
> had to move the plug into the USB port in front of the CPU.  I want to
point
> out that we also did the performance test for all USB ports and they were
> communicating fine and dandy as well.  Jaws is damn strict when it comes
to
> using USB ports always getting confused if we change things around on USB
> ports.
>
>
>
> Why in the heck would the new printer cause all that havoc.  We even
> uninstalled the printer driver but this did not help.  Why aren't COM1 and
> COM2 working with Braille displays????
>
>
>
> Thank you!
>
>
>
> Jeffrey Bohrman
>
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